Feedback

We try and provide a professional service that is helpful. We recognise however that sometimes things can go wrong, and that there are always areas of our service that we can improve. If you have got any feedback to provide about positive, or not so positive experiences, we would really appreciate it you taking the time to tell us about your experience, so that we can try to fix any problems within our control. Telling us about any problems can also help us avoid repeating the experience for others. We appreciate you taking the time to help us improve our service.

If you have had a positive experience of working with the team at ET Planning, it would be really helpful if you could provide a short positive review on our Google Business Page: Leave a Google Review.

If you have any constructive feedback to provide, suggestions on how we change our process/procedures, or you would like to raise a concern of grievance, in the first instance we would really appreciate this feedback to be provided through the Feedback form below, so that we can respond more quickly to correct what we can, as well as improve our service.